Question 1

Will the flowers look exactly like the pictures?

Accepted Answer

At Bloom House Inc., we're dedicated to bringing you the finest seasonal selections in each of our floral arrangements. Our offerings are carefully curated to present the most harmonious color palettes, ensuring every bouquet highlights the beauty of its flowers to the fullest extent. We meticulously aim to replicate the size and shape of the arrangements as depicted in our imagery, ensuring your selection meets your expectations.
Large Arrangements: Each showcases two dozen exquisite roses, complemented by a selection of premium seasonal blooms for a truly lavish display.
Medium Arrangements: These feature a dozen roses, thoughtfully paired with premium seasonal blooms to create a beautifully balanced bouquet.
Small Arrangements: Perfect for any space, these arrangements include half a dozen roses amidst a collection of premium seasonal blooms, offering a touch of elegance.
For those seeking a bespoke floral experience, we invite you to contact us at  509-732-3600 for custom-designed arrangements. Let us craft something uniquely beautiful for you.

Question 2

Can I choose the types of flowers I receive?

Accepted Answer

One of the unique aspects of our service is the delightful surprise and variety that comes with receiving our expertly designed, curated flower arrangements. Our floral designers take pride in creating compositions that not only vary daily but also capture the beauty and essence of the season.
If you have specific preferences or would like to customize your arrangement to include particular types of flowers, we're more than happy to accommodate your requests. Please feel free to call us at (509) 732-3600 to discuss and place a custom floral arrangement order. It's important to note that pricing may vary based on the specific flower accommodations requested. Our team will work closely with you to understand your preferences and do our utmost to tailor your arrangement according to your wishes, while transparently communicating any adjustments in pricing that might arise from special requests.

Question 3

What time will my flowers be delivered each day?

Accepted Answer

Our delivery service kicks off at 9 AM each day and continues until every delivery scheduled for the day has been completed. We understand that our customers might have specific preferences for delivery times. Should you have a preferred delivery window, please don't hesitate to let us know. While we strive to meet your preferences, please understand that we cannot guarantee exact delivery times due to the dynamic nature of our delivery routes and traffic conditions.
To specify or discuss your preferred delivery window, we encourage you to give us a call at (509) 732-3600. Our team will make every effort to accommodate your request and ensure your flowers arrive at a convenient time. Your satisfaction is our priority, and we're here to make your floral delivery experience as smooth and enjoyable as possible.

Question 4

What if the recipient is not home for a delivery?

Accepted Answer

In the event that the recipient is not available at the time of delivery, we take extra steps to ensure the safe and timely delivery of the arrangement. We utilize the contact phone number provided with the order to reach out to the recipient directly. This allows us to coordinate and make alternative arrangements for delivery that are most convenient for them.
It's our policy not to leave flowers at the doorstep without prior notification. We only proceed with this option if we have explicit confirmation from the recipient, ensuring they are aware of the delivery and can make arrangements to receive their flowers safely. This approach helps us maintain the quality and integrity of our floral arrangements while accommodating the recipient's needs

Question 5

How can I cancel my order?

Accepted Answer

If you need to cancel your order or service, please reach out to us at least 24 hours before your scheduled delivery. For last-minute changes within 24 hours of your delivery, please contact us directly at 509-732-3600 and we'll do our best to accommodate your needs. Your satisfaction and convenience are our top priorities.

Question 6

What is your refund policy?

Accepted Answer

At Bloom House Inc, our commitment to quality and customer satisfaction is at the heart of everything we do. We carefully select and arrange our flowers to ensure they meet our high standards and your expectations.
No Refund Policy
Please note that we do not offer refunds. We believe in the quality of our products and stand firmly behind every arrangement we deliver.
Satisfaction Guarantee
While we do not offer refunds, your satisfaction is paramount to us. If you encounter any issue with your floral arrangement, please reach out to us within 24 hours of receiving your delivery. We are dedicated to resolving any concerns and will discuss possible solutions to ensure your satisfaction. Whether it’s a replacement or another form of resolution, we are committed to making it right.

Question 7

How do we contact you?

Accepted Answer

Contact Us
To report an issue with your arrangement or to discuss a solution, please contact our customer service team at (509)732-3600. Provide us with your order details and a description of the issue. We strive to respond to all inquiries promptly and will work with you to resolve any problems as quickly as possible.
Thank you for choosing Bloom House Inc. We value your trust and look forward to serving you with beautiful, high-quality floral arrangements.
Email - hello@bloomhouseinc.com
Phone - (509)732-3600

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